Photo : Chai Point
Chai Point is increasing its bet on the vending machine business, which covers not only beverages but also packaged snacks. Its boxC.in is an IoT enabled tea/coffee vending machine for its corporate customers. This is now a fully automatic Android machine with payment wallets integrated serving a range of beverages and thereby contributing close to 38% to the total business revenues during the pre-Covid-19 time frame data.
The company, which runs 175 stores across 13 cities, is one of few brands which has emerged unscathed during the pandemic. It has seen an uptick in its delivery business and is witnessing slow but gradually increasing footfalls back in the stores. While on store front, it expects the business to show normalcy by November but working to expand its vending machine business in a big way.
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Now boxC is currently live at more than 4,000 locations. Its Android-enabled vending machine is dispensing Western coffee with beans grinding mechanism. The new machines come fitted with SIM-cards and are remote monitored by a network operating centre (NOC).
The company noted that it is working to tap corporate and large public spaces like hospitals, stations, hotels to offer coffee and packaged snacks on pay-as-you-go basis. The machine allows contactless vending through a mobile-based web interface. Furthermore, it has enabled access to high quality single origin Rain Forest Alliance certified beans for these new range of boxC coffee machines.
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